This is not a manual - it's an outline of how I can help people
learn quickly. This maps or represent some of our skills. Yet a
map may be frustrating if you feel lost and you want immediate
solutions for pressing problems.
Expert Modeling 1 .
Expert Modeling 2 .
Expert Modeling 3 .
What is Expert Behavioral Modeling?
Technological breakthroughs are rarely matched by increased human competence.
There is always a time lag. And, as technology advances, many people feel left
behind. We can help people reverse this unpleasant trend by aligning human
learning with technological innovation for increased competence and productivity.
A defining feature of expertise is unconscious competence - in
which people can let their bodies or subconscious minds do most of the work.
Consider riding a bicycle. Maybe you haven't ridden a bike for years, yet
if you rode a bicycle as a child, probably you still have the skills of
balance and coordination immediately available - even though you may be unable
to explain to someone how to stay balanced on two thin wheels. It's
much easier to demonstrate.
We train people to develop unconscious competence by modeling and duplicating
the beliefs, values, attitudes, heuristics, mental processes and physical activities
that characterize expertise. Copying external behavior is relatively easy
- just watch and imitate. We help people duplicate inner behavior ... expertise!
Expert information is usually distributed throughout a system. It's not in
one place. Instead of collecting as many data as possible, we collect and
integrate selected information, and then interpret it for well-defined purposes.
First we define the goals - and then determining what knowledge to retrieve and
how to use this knowledge ... in what sequence.
Many systems have rules about members discussing and interpreting the rules,
hence the requisite systemic analysis may only be possible from an external
agency. Members of a human system usually avoid displaying their ignorance about their
system! The real value of our contributions to couples, families and organizations
is to evaluate their systems without being inhibited by their rules.
In our Expert Modeling we combine systemic coaching,
accelerated learning, value theory, typological
analysis, behavioral psychology, management science and
chaos theory. Let's start with some basics.
What is Learning?
People learn as they acquire experience. We help people model their acquired
experience so that other people can replicate the condensed experience faster
and more efficiently.
- Adaptive learning - you learn to adapt (or react) to your
- Generative learning - you learn not only to adapt - you also
learn to change how to perceive (or assess or measure) your changing
- Evolutionary learning - you not only learn how to act and
perceive, you also learn how to change your identity (or transform or
transcend) to survive in your changing environment
You may call your remembered experience knowledge - abstract
summaries of your experience. Gaining and managing knowledge is a multi-level
process of capturing experience and structuring it for future use. (See
Expert Modeling is an ESSENTIAL component of Systemic Coaching
Outer & Inner Modeling
Outer behavior (physiology) can be directly observed and imitated. Eliciting
inner behavior requires intensive interviews. Inner behavior includes identity,
values, beliefs, strategies, sensory acuity and metaprograms, which (if
we can share an appropriate language) can be
synthesized into models of competence that can be tested and streamlined.
Our Expert Modeling
identifies, decodes and duplicates process competence. (Most educators
simply duplicate content competence). Some key elements of our
Expert Modeling are:
- Identity - perception of self, purpose
and sense of life
- Beliefs - perceived rules of causality
- Heuristics - strategies for solving new
or unknown problems
- Attention - moment by moment focus of
- Relationships - conceptual representations
of self with other
- Values - abstractions of importance - things
that we seek or avoid
- Strategies - sequences of actions and subjective
- Sensory acuity - ability to represent and
discriminate sensory information
- Physiology - posture, pulse rate, muscle tone,
blood pressure, balance etc
- Metaprograms - patterns of mental processing,
behavior, attention and thinking
Generative & Integrative Modeling
Active elicitation of modeling data is complete when all relevant
strategies of an expert are known. A basic expert model may be used "as-is";
or an expert
model may be streamlined (generative modeling) or a group of expert strategies may be
combined (integrative modeling).
When we are modeling an
expert system, our work includes:
- Model the system and sub-systems as sets
- Formalize, list and describe the phenomena for each entity
- Formalize the control of production flow and information
- Test every step and check whether the overall strategy is
- Prepare a simulation protocol using simulation results as
- Systemic diagnosis to define the system, its context and its
- Goal path analysis to define the desired changes and
Expert Modeling - Summary
Our Expert Modeling transfers key aspects of competence. It also
enables managers to recognize and select people with beliefs, values and
strategies similar to those of experts - and coach these people to develop
competence quickly, and retain expertise longer.
Expert Modeling 1 .
Expert Modeling 2 .
Expert Modeling 3 . In-House Training
You can request our Expert Modeling
to improve individual and team performance, employee selection, equipment
design and to reduce training duration.
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